Tuesday, February 1, 2011

Customer Service + Guv'ment + iRobot

Customer Service
   Customer Service used to be one thing a company could be proud of, how they handle their prospective customer's needs and questions.  What happened to the time that companies were more than just some nameless conglomerate hiding behind automated telephone systems that have outsourced foreign tech support that few can even understand to begin with.

   For those people that despise their job and make a bad example of the establishment that you are employed with to the customers that keep you in a job in the first place, go find a job you are happy with.  Working in a place that you do not enjoy is not only detrimental to your future employment because of job references etc, it is not good for your health and well being nor is it good for me to be on the other end of the phone or standing in your store front while you "can't wait for 5pm" so you can get the hell out of there.

Guv'ment
   Those politicians that believe the best way to help the American people is by protecting them and passing unneeded laws are simply morons.  America has been here for 200+ years and it will remain, but not because of the petty things that get sent in to court over frivolous lawsuits or a public outcry over a pink cat (which I personally thought was hilarious, and it did not hurt the cat one iota).

   Lawsuits have become to status quo of who's right and wrong and in quite a few cases, the decision of something minuscule compared to the massive problems we face in this country.  The national debt...let's tap on that shoulder a second.  You mean to tell me that someone coloring their cat pink (harmlessly) is a bigger story than the colossally over inflated national debt?  How can a country, a state, a county or even a local government operate in a deficit?  I dare all of the people in America to try that sometime, ring up just $100,000 in debt and see what happens and keep on charging away.

   The size of the federal government is a problem to begin with.  Every year they spend more and more trying to do what they think is in our best interest. Curb the spending, tighten the belt, and get off of our asses.  We are, well most of us, adults that can handle a bruised knee now and then without running to Mom to whack the neighbor's kid with a switch.


iRobot
   If you look at the film, you will notice a lot of similarities referencing the path we are headed towards (if we don't blow ourselves up first).  Viki (the master computer), is referenced in this blog as the guv'ment, whereas Will Smith and Bridget Moynahan are the general populous of America.

   The guv'ment grows too fast, has too much power and draws the conclusion that it knows how to protect people better than the people themselves do.  Don't get me wrong, I am all for the military and completely understand it's uses (saving this for a different post). What happens? The citizens essentially revolt and press the proverbial reset button on the guv'ment.  Each time trying to find another way to run things that the central guv'ment can't screw up.  Hasn't happened so far and it likely won't.  Look back through history and see how many times guv'ments have gotten enormous followed shortly by the down-fall of the currently in-power political system only to be replaced by a supposedly better form.

   Man is fallible therefore anything man creates is inherently fallible.

   If guv'ments were to treat society as a preferred customer rather than a statistic the approval ratings wouldn't even need to exist since very very few (can't please everybody) would even be unhappy about the way things are being run.  The debt would not even exist, let alone being in the trillions as it is now.


Summation
   Grow up America.  Stop suing people because their dog crapped on their yard and it caused you mental anguish or because you were too stupid to know that McDonald's coffee is hot and it spills if you don't put it in a cup holder. I could go on and on with this but the point would be moot and we would end up building another stupidity video website of just how smart we Americans portray ourselves to the world stage.

   The guv'ment is here to serve the people.  We do not answer to the guv'ment, the guv'ment was built to answer to the people.  We elect the people that are put into office, even if it is with an unneeded electoral college, but still.  You can sit back and blame the guv'ment all you want, but what it really boils down to is that it is all our fault for letting it happen.  We (in general, not counting myself) believe most of the information that comes out the the blustery guv'ment propaganda about the "needs" of this country that we just blindly accept
whatever is told as fact.

   I am not requesting the American people start a revolt of the physical nature, but stop believing everything that is told to you and do something about the problems we have let happen.  Make the guv'ment actually be a government once again and serve the people.  Stand up and say something when they do stupid shit, it happens. Everyone does stupid shit, I do as well.  The difference between myself and the guv'ment is an easy one.  I overdraw my bank account what happens? The bank charges me a $30 overdraft fee, it's kind of a wake up call that says, oops, I won't be doing that again.  What's the guv'ment do? Borrow $40 from somewhere else to pay back the original $30, but now instead of being $30 in debt, they are now $40...and no better off than when they simply did it the first time.  Any economics professor, if looking at the macro-situation, would likely weep and wonder how the hell the country is still doing anything at all and how it hasn't been repossessed by the creditors.








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